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What is your Shipping Policy?
Paintings under 48 x 48 inches (122 x 122 cm) will be shipped in a cardboard box, carefully packaged between foamboard/cardboard and layers of bubblewrap.
Paintings larger than 48 x 48 inches will be shipped in a wooden crate for extra protection.
I ship from Los Angeles nationally and internationally via various services, depending on what is the most cost-effective to the destination. The artwork is insured for the value of the piece. The shipping time depends on what is being shipped, but generally I have it ready to ship within 1 week. Then add the time in transit. Tracking number is provided once en route to you. I am not responsible for any additional taxes or duties required by the destination country.
All original works are accompanied by a Certificate of Authenticity.
The Art Prints are produced by Bay Photo Lab in San Francisco and will ship from there. They ship worldwide with USPS and FedEx choosing the most cost-effective shipping carrier based on items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
They are not responsible for duties and taxes required for international shipping.
Art prints are not signed or numbered as they are printed in an open edition.
General estimated lead time:
Within the Continental United States: 2 weeks
Outside of the Continental United States: 3-4 weeks
What is your Return Policy?
However, if you are not happy with what you receive, I offer a 7-Day Satisfaction Guarantee on all ORIGINALS. This means that from when you have received the artwork give yourself some days to live with it, and if you find out this is not the piece for you; get in touch with me and we will set up a return with a full refund minus the shipping charges*. Ship it back to me, insured, and in the same condition you received it in. Keep the original packaging in case you need to return it.
*FOR RETURNS ON INTERNATIONAL ORDERS THERE IS A 30% RESTOCK FEE IN ADDITION TO WHAT YOUR RETURN SHIPPING COST MIGHT BE.
ART PRINTS are custom printed on demand by Bay Photo Lab in San Francisco and are final sale.
They do guarantee the print quality so if it ever happens to be damaged in transit it can get redone at no extra charge. In that case send me a picture of the damaged product and packaging to firstname.lastname@example.org.
Additionally, I want you to be perfectly happy with the print, so if you are not fully satisfied reach out to me and I will take it back for a 30% restock fee.
How do I take care of the artwork?
Dust it off now and then with a feather duster or something soft and non-abrasive.
Avoid direct sunlight to minimize fading.
How can I see the work in person?
My studio is in Los Angeles, and if you live nearby or come through on your travels, I welcome you to come for a visit with me where the work takes place. Just email me and we can set something up. Besides this I also exhibit my work at galleries and other venues. Get on my newsletter list to know where and when.
How can I keep up with your new work?
Make sure to join my newsletter. I generally send out 1-2 emails a month. This will include journal watercolors, new work and upcoming events. Simply enter your email below. I'll look forward to staying in touch!
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